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Diagnostic question

Is acquisition collapsing while retention holds?

Checks whether new activated users dropped sharply while retention stayed healthy, the pattern where engagement work won't help.

Discover

Plain label: acquisition trend question

The question we ask

Over the last two months, did new activated users fall well below their six-month average while retention held steady?

Sources

Book content is paraphrased, never quoted at length. Last verified October 24, 2026.

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