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Technique · Influence

One add-on after the main choice, with a running total

Offer at most one relevant add-on after the main item is chosen, unchecked, with its value stated and the order total updated in view. Sequence makes a small extra look minor; showing the total keeps the order from turning into a surprise that comes back as a refund.

Evidence grade C. Limited evidence: few or small studies.Pay

Plain label: single post-choice add-onAlso known as: post-commitment add-on, order bump, car-dealer options, cross-sell at checkout

How it works

Once a large price is settled, each small extra is judged against it and feels trivial, so add-ons offered after the main decision are accepted more readily. Offered one by one without a total, they quietly inflate the bill, and buyers who notice later return or dispute the order. A single optional add-on with a visible running total keeps the contrast benefit while keeping the final price predictable.

In the book. Dealers agreed on the car's price, then added options one by one; each seemed small next to the car (Ch.1, pp.10-11). INF-T-FN-07 (Influence Ch.1, p.11)

In a product [S]. Keep the contrast benefit and drop the surprise: one optional, unchecked add-on after the main choice, with the running total in view.

Evidence Evidence grade C. Limited evidence: few or small studies.. The sequence effect comes from field observation; controlled evidence on single add-ons is limited.

Evidence warning

What the research says

  • Car dealers settled the price of the car first and then added options one at a time; each seemed small next to the car, and the total grew well past the buyer's plan.

    Influence Ch.1, p.11

  • Clothing buyers spent more on accessories bought after a suit than on the same accessories bought first.

    Influence Ch.1, p.10

Before you start

  • An add-on with standalone value for most buyers of the main item

How to build it

E-commerce
After the main item goes into the cart, show one complementary item with its price, a one-line reason it fits, an equally prominent "No thanks" and the cart total updated live.
Web
On the confirmation step of a SaaS checkout, offer one relevant add-on (extra seats, priority support) as an unchecked line with the new total beside it.
B2B
Present optional services only after the core contract terms are agreed, one line each, with the contract total recalculated on the same page.

By product type

E-commerce / DTC
Purchase is the value event: one unchecked add-on at checkout is in season from M1.

What can go wrong

  • Stacking several add-ons in a row until the total surprises the buyer.
  • Pre-checked boxes: higher attach now, refunds and disputes later.
  • Add-ons with no standalone value teach buyers to skip the step.

Pairs well with

  • Pairs with in-t-cc-34: the first price shown already includes mandatory fees.
  • Pairs with in-t-fn-06 on the main choice; the add-on comes only after it.

In practice

Where it shows up

Sources

  • Influence · Robert Cialdini

    Ch.1, p.11 · Ch.1, p.10

Source IDs: INF-T-FN-07

Book content is paraphrased, never quoted at length. Last verified October 24, 2026.

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