Diagnostic question · Hooked
Where a decline comes from
Splits a decline in actives or revenue by phase before anything is prescribed.
DiscoverReturnStay
Plain label: decline split question
If active users or revenue are shrinking, is it fewer new users, more long-time users leaving, or new users not coming back?
Limits
What we don’t claim
- The Hook Model is a practical design tool, not a validated or complete theory of behavior.Hooked, Introduction
Sources
Hooked · Nir Eyal
Ch.4
Source IDs: HK-T11
Book content is paraphrased, never quoted at length. Last verified October 24, 2026.
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