Metric · Hooked
Notification disable rate
Share of users who received messages on a channel and then disabled it or unsubscribed. The default guardrail for any trigger or notification change.
Plain label: users switching off a channelAlso known as: push disable rate, channel opt-out, unsubscribe rate
Read it with unprompted share: sends up, disables up and unprompted share down is the rented-engagement pattern. Notification strategies are best tested against a holdout. HK-TRG37 (Hooked Ch.7) For email, see the unsubscribe-per-campaign benchmark.
Limits
What we don’t claim
- The Hook Model is a practical design tool, not a validated or complete theory of behavior.Hooked, Introduction
Sources
Hooked · Nir Eyal
Ch.7
Source IDs: HK-TRG37
Book content is paraphrased, never quoted at length. Last verified October 24, 2026.
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