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Metric · Hooked

Notification disable rate

Share of users who received messages on a channel and then disabled it or unsubscribed. The default guardrail for any trigger or notification change.

Return

Plain label: users switching off a channelAlso known as: push disable rate, channel opt-out, unsubscribe rate

Read it with unprompted share: sends up, disables up and unprompted share down is the rented-engagement pattern. Notification strategies are best tested against a holdout. HK-TRG37 (Hooked Ch.7) For email, see the unsubscribe-per-campaign benchmark.

Limits

What we don’t claim

Sources

  • Hooked · Nir Eyal

    Ch.7

Source IDs: HK-TRG37

Book content is paraphrased, never quoted at length. Last verified October 24, 2026.

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