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Metric

Weekly active account share

Share of paying accounts with at least one value event in the week. The Return health metric for sold software, where the account (not the seat) is the unit.

ReturnB2B sales-led

Plain label: share of paying accounts active each weekAlso known as: WAA share, weekly account activity

Use the account-level value event the buyer pays for, not logins; a seat-level count overstates health when one champion carries the account.

Sources

Book content is paraphrased, never quoted at length. Last verified October 24, 2026.

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